Whithelist Help

  • 1. What is IP Whithelist ?

    Whitelist IP means your device IP. It is also named the Remote IP. Only the device IP is added to Whitelist, which can visit Lucproxy Business interface and own proxy using authority. So please pay attention to add your device IP to Whitelist before you use Lucproxy Proxies.

  • 2. How to Add Your Device IP to Whitelist ?

    2.1 Add the Device IP to Whitelist by yourself

    Adding it on Lucproxy Overview Page directly Just click the “Get IP Address” and add it,as following pictures:

    Note: Please add the Device IP via “Get IP Address” , otherwise, it will not work.

    2.2 Add Device IP to Whithelist Automatically

    2.2.1. Method1: API

    When you get the IP and Port via API Register interface, your Device IP will be added to Whitelist automatically.

    2.2.2 Method 2: Export Proxy

    When you get the IP and Port via Export Proxy on Lucproxy Dashboard, after you finish all requested information, as soon as you submit them, your device IP will be added to Whitelist automatically.

  • 3. Errors (Question=Q , Answer=A) :

    3.1 Q: The Device IP has been added to Whitelist, but system reminds that IP wasnot added to Whitelist.

    A: Please check your Device IP in this website

    3.2 Q: The Device IP has been added to Whitelist, but internet of proxies cannot be connected

    A: If you operate the other steps before adding Device IP to Whitelist, after you add the Device IP to Whitelist, you need try to use it again after 20 minutes.

    3.3 Q: More than 3 Device IPs are added to Whitelist at same time, and the Proxy cannot be connected.

    A: Please wait for 10 minutes and use API method ( 2.2 Method2: API) to execute it.

  • 4. About the Number of Whitelist

    Free Trial Account: 3 Limited

    Pricing Plan (Monthly) Account: According to Whitelist Numbers in Lucproxy Pricing Plan

    Note: If you need more Whitelists , please contact our Support Team: support@lucproxy.com to apply for numbers of Whitelists.